topic Re: Access Denied When Signing In in Customer Care

Access Denied When Signing In

ECBG — Fri, 16 Apr 2021 23:25:25 GMT

It must have taken 5 or 6 tries before I was actually signed in.

Please get this site running in an efficient way.

Re: Access Denied When Signing In

september — Fri, 16 Apr 2021 23:51:25 GMT

It's getting harder! I usually have to go through the sign in process twice

Re: Access Denied When Signing In

4kitties — Fri, 16 Apr 2021 23:55:06 GMT

I had a few problems the other day. When I tried to sign in it wanted me to change my user name. I did not want to do that so I kept clearing my cookies and cache and eventually got to sign in.

No problems since then though.

Re: Access Denied When Signing In

Kachina624 — Sat, 17 Apr 2021 14:59:06 GMT

@ECBG I normally use Google Chrome (Android) as my default browser. I've gotten that message a couple of times although not recently. I immediately switch over to Firefox temporarily and everything is fine.

Re: Access Denied When Signing In

77yangya — Sun, 18 Apr 2021 17:30:00 GMT

@Kachina624 wrote:
@ECBG I normally use Google Chrome (Android) as my default browser. I've gotten that message a couple of times although not recently. I immediately switch over to Firefox temporarily and everything is fine.

I've been using Firefox for years and never had a problem with signing in.

However, the Q will not use Verizon to email me. I had to give them another email address to get emails from them. Just for reference, I don't have an IPhone, I use a computer.