topic Price adjustment in Customer Care

Price adjustment

ARKANSASmom — Sun, 11 Apr 2021 01:44:07 GMT

I purchased a lug bag yesterday and a few hours later, it was less. Can I get help here to get price adjustment....or do I have to spend time callingl customer service?

Re: Price adjustment

D Kay — Sun, 11 Apr 2021 01:59:38 GMT

Email QVCSocialTeam@qvc.com.

Re: Price adjustment

ARKANSASmom — Sun, 11 Apr 2021 02:00:45 GMT

Oh great!! Thank you

Re: Price adjustment

Boehm Collector — Sun, 11 Apr 2021 14:29:40 GMT

Send an email to QVCSocialTeam@qvc.com

Re: Price adjustment

Luvsmyfam — Mon, 12 Apr 2021 02:40:41 GMT

call customer service,they will give u difference Arkansas mom.this has happened to me as well.may take a few days to back on q card or whatever u used,but it will appear

Re: Price adjustment

w2orjetdoc — Fri, 16 Apr 2021 13:57:42 GMT

Have this same issue quite frequently. Was told by CS rep that price cannot be adjusted unntil item actually ships. I guess the idea is that we will forget. Done with QVC because there is no longer "Quality, Value nor Covenience". Old QVC is long gone.

Re: Price adjustment

Venezia — Sun, 18 Apr 2021 17:16:35 GMT

@w2orjetdoc wrote:
Have this same issue quite frequently. Was told by CS rep that price cannot be adjusted unntil item actually ships. I guess the idea is that we will forget. Done with QVC because there is no longer "Quality, Value nor Covenience". Old QVC is long gone.

@w2orjetdoc - No, the idea is that, if they give you a credit before the item ships, you could then cancel, but still retain the credit for something you no longer have being shipped to you (and hence won't be paying for).

They will note your account about the price difference, if you ask them. It makes perfect sense to me. They're not trying to scam you and it's good of them to give the customer the price difference within 30 days. They don't have to do that.