topic Re: What is the difference between in Customer Care

What is the difference between

DrKelli — Mon, 05 Apr 2021 15:56:49 GMT

In Process and Your Order is being prepared?

Re: What is the difference between

Anonymous — Mon, 05 Apr 2021 16:00:36 GMT

@DrKelli "Being prepared" is a warehouse comment, they are working on getting the order ready. Cindy

Re: What is the difference between

lolakimono — Mon, 05 Apr 2021 16:02:50 GMT

@DrKelli

Approximately 17 days.

Re: What is the difference between

Kachina624 — Mon, 05 Apr 2021 17:34:55 GMT

The difference in the terms may mean something to QVC personnel but to me they both mean, "I'm still waiting".

Re: What is the difference between

DrKelli — Mon, 05 Apr 2021 19:22:18 GMT

@Anonymous wrote:
@DrKelli "Being prepared" is a warehouse comment, they are working on getting the order ready. Cindy

Thank you, Cindy.

Re: What is the difference between

skatting44 — Mon, 05 Apr 2021 19:38:23 GMT

In Process is that you bought an item but they have to wait for the Suez canal to be unjammed and being prepared is that the vendor has the item in inventory to mail out.

Re: What is the difference between

Mz iMac — Mon, 05 Apr 2021 19:47:13 GMT

You all just crack me up!

Re: What is the difference between

magicmoodz — Mon, 05 Apr 2021 20:02:45 GMT

@lolakimono

Plugged it into a high profile trial all day. Thank you for infusing a little levity in an otherwise somber day. 🙃

Re: What is the difference between

loriqvc — Tue, 06 Apr 2021 00:25:57 GMT

@DrKelli - It is somewhat confusing, but when you first place your order, it immediately goes to the "In Process" status as they verify order details. The next phase will be "Preparing Your Order," which means those details were confirmed and your order is being packed and labeled for shipment. However, I've had a few orders that remained in "Preparing Your Order" even after they'd already been delivered, so take that status update with a grain of salt.