topic Re: Boards Not Working in Customer Care

Boards Not Working

stevieb — Sat, 27 Mar 2021 14:03:56 GMT

Keep trying to post. Keep having to sign in. Click post and the 'waiting for QVC' goes nowhere. IT must be tinkering again.

Re: Boards Not Working

deeva — Sat, 27 Mar 2021 14:11:51 GMT

Must be an intermittent problems yet.

I haven't had any issues on my iPad or

laptop.

Re: Boards Not Working

stevieb — Sat, 27 Mar 2021 14:14:07 GMT

Well @deeva you're lucky... and it might be intermittent, but it's been a plague here all morning...

This message keeps popping up:

Authentication Ticket Mismatched, failed authentication.

Return to my original page

Along with the moving graphic.

Was just trying to post on the Home forum and these messed up boards took me to a message I'd just posted on the handbag forum...

Re: Boards Not Working

kaydee50 — Sat, 27 Mar 2021 14:15:06 GMT

I had the same problem. Had to post my comment a couple of times before it worked.

Re: Boards Not Working

Pecky — Sat, 27 Mar 2021 14:16:03 GMT

I am having issues too.

Re: Boards Not Working

stevieb — Sat, 27 Mar 2021 14:17:56 GMT

I'm out. Once again, more trouble than it's worth. QVC needs to make some serious and significant IT changes.

Re: Boards Not Working

4kitties — Sat, 27 Mar 2021 14:23:24 GMT

I am having problems posting and trying to give hearts. Think I need to do something else this morning and try here later.

Re: Boards Not Working

CherryHugs — Sat, 27 Mar 2021 14:42:26 GMT

Im having all types of strange issues here this morning!

Re: Boards Not Working

CherryHugs — Sat, 27 Mar 2021 14:43:39 GMT

I posted this topic on Community area too. Im so glad Nick is doing well. I had no idea he had been sick!

Re: Boards Not Working

CherryHugs — Sat, 27 Mar 2021 14:44:47 GMT

There is this topic also if you wanna look on the Beauty board.

Re: Boards Not Working

phoenixbrd — Sat, 27 Mar 2021 14:44:50 GMT

Same here....I'm unable to repond to a post.

Re: Boards Not Working

CherryHugs — Sat, 27 Mar 2021 14:45:25 GMT

Me and everyone that I know are waiting patiently lol.

Re: Boards Not Working

sunshine45 — Sat, 27 Mar 2021 14:50:50 GMT

so far, not having any issues, but the day is young..... lol

Re: Boards Not Working

stevieb — Sat, 27 Mar 2021 14:53:02 GMT

There's also a thread in Q Talk. This is not an isolated problem. The only work around I've found is to have two browser windows open to the Forums, one to post and the other to ensure posts show up. Often too you might have to delete what you've tried to post or cancel a post because as was pointed out on the Q Talk thread, we're often being sent back to previous posting efforts on previous threads. This is truly a mess.

Re: Boards Not Working

Anonymous — Sat, 27 Mar 2021 14:57:46 GMT

Hi @stevieb I am sorry you are having difficulty with Community. I have forwarded this issue to our IT Department for research. In the meantime please try clearing your cookies it may help.

Re: Boards Not Working

stevieb — Sat, 27 Mar 2021 15:43:35 GMT

Thank you @Anonymous for alerting IT to the problem, which seem at least somewhat pervasive, given several threads about many of these issues. As an FYI, I have already cleared history and rebooted my Chromebook, but to no avail. For me, just this week, I'd finally seen the end of the need for the constant log-ins and the large pictures on the sign in page, but these problems today seem worse, and I've lost count of how many times I've needed to log in today. Once again, I appreciate your efforts to help.