topic Re: Timeframe For Returning in Customer Care

Timeframe For Returning

Sapphiregal — Wed, 03 Feb 2021 23:23:54 GMT

I am wondering if there is an extended timeframe on big ticket purchases beyond the standard 30 days?

Re: Timeframe For Returning

deeva — Wed, 03 Feb 2021 23:31:04 GMT

I've never heard of one, except for the Hairmax cap. The return for that is 180 days.

Re: Timeframe For Returning

Love my grandkids — Wed, 03 Feb 2021 23:33:12 GMT

@Sapphiregal Nope, with the one exception of the hair growing gizmo!

Re: Timeframe For Returning

skatting44 — Thu, 04 Feb 2021 07:03:30 GMT

No thanks, those items , I'll buy where there is a better return policy because you never know if you'll get a defective item. I had problems with Dyson humidifier that stopped working less than a yr old. Then I had to deal with the company who would not send a replacement but rather sent me a repaired item.

Re: Timeframe For Returning

Nataliesgramma — Thu, 04 Feb 2021 11:08:48 GMT

@skatting44 wrote:
No thanks, those items , I'll buy where there is a better return policy because you never know if you'll get a defective item. I had problems with Dyson humidifier that stopped working less than a yr old. Then I had to deal with the company who would not send a replacement but rather sent me a repaired item.

I feel the same way...

Re: Timeframe For Returning

Susan-QVC — Thu, 04 Feb 2021 12:55:29 GMT

@Sapphiregal wrote:

I am wondering if there is an extended timeframe on big ticket purchases beyond the standard 30 days?

@Sapphiregal We will be happy to check, what is the item number you are referring to ?

Susan