topic Re: Mods pleae help in Customer Care

Mods pleae help

TennJackie — Tue, 02 Feb 2021 18:45:25 GMT

I ordered H371850 Green candle warmer, and I received H371854 Slate color. I dont want the wrong color one. TY in advance for your assistance.

Re: Mods pleae help

Love my grandkids — Tue, 02 Feb 2021 18:54:20 GMT

@TennJackie Send an email to:

QVCSocialTeam@qvc.com with you name, accout info and the nature of the problem. They are great at resolving these issues!

Re: Mods pleae help

Susan-QVC — Tue, 02 Feb 2021 19:03:22 GMT

@TennJackie wrote:

I ordered H371850 Green candle warmer, and I received H371854 Slate color. I dont want the wrong color one. TY in advance for your assistance.

@TennJackie I am sorry you've received the incorrect item, unfortunately we have no stock to send you out the correct item H371850, I will issue a refund for you now.

My apologies again,

Susan