topic Re: How to change my credit card information? in Customer Care

How to change my credit card information?

GoneButNotForgotten — Mon, 25 Jan 2021 17:26:51 GMT

Hi guys.

My husband's credit card got stolen so the issuer cancelled it and he just received and activated its replacment.

Where do I enter that information (so that I won't have to enter it every time I make a purchase)?

TIA

Re: How to change my credit card information?

catter70 — Mon, 25 Jan 2021 17:31:59 GMT

I've never had that issue, but I do call CS when I get a new card with a new expiration date, that is if you can get thru to them.

Re: How to change my credit card information?

skatting44 — Mon, 25 Jan 2021 17:32:01 GMT

You can contact customer service or go to your Account page

Re: How to change my credit card information?

KingstonsMom — Mon, 25 Jan 2021 17:33:47 GMT

@GoneButNotForgotten

Go to 'My Account', then go to manage payment options, it will show your CC with a button to click on to 'Edit', edit the expiration date to the new expiration date.

Re: How to change my credit card information?

fthunt — Mon, 25 Jan 2021 17:38:35 GMT

Easy to do on-line

Go to main page

Upper right of screen......click My Settings

(haven't done it recently so going blind here)

Options - your mailing addresses - credit card option..etc.

Click CC and your current-yet cancelled card will appear

There will be an EDIT option

Click that..............info will come up ........Delete or Edit your new cc number there

Check confirm or whatever it states

Old cc should be gone - and you've entered new ccc info

You don't have to involve CS

Re: How to change my credit card information?

Sage04 — Mon, 25 Jan 2021 17:46:13 GMT

@KingstonsMom wouldn't @GoneButNotForgotten have to enter the entire Credit Card information since this replacement card has a new number and expiration date?

Re: How to change my credit card information?

KingstonsMom — Mon, 25 Jan 2021 17:51:12 GMT

@Sage04

Yes, if she were issued a new card with a new account # and expiration date, she would need to enter it as a 'new' payment method and delete the cancelled card.

Thank you for the good 'catch', so it could be clarified to the OP!

Re: How to change my credit card information?

LuvmyLab — Mon, 25 Jan 2021 18:26:23 GMT

When I received my new credit card I just went into "My Account" and changed it there. Or you can also just call customer service and they will do it for you.

Re: How to change my credit card information?

Kachina624 — Mon, 25 Jan 2021 20:30:00 GMT

@Sage04 wrote:
@KingstonsMom wouldn't @GoneButNotForgotten have to enter the entire Credit Card information since this replacement card has a new number and expiration date?

@Sage04. I'd just enter it as a new credit card. If you try editing the old one you're asking for a bucket of grief.

Re: How to change my credit card information?

Scooby Doo — Mon, 25 Jan 2021 21:51:26 GMT

After having been hacked this summer, I no longer save any credit card info on any account. Learned my lesson the expensive way.

Re: How to change my credit card information?

Sage04 — Tue, 26 Jan 2021 04:01:08 GMT

@Kachina624 wrote:

@Sage04 wrote:
@KingstonsMom wouldn't @GoneButNotForgotten have to enter the entire Credit Card information since this replacement card has a new number and expiration date?
@Sage04. I'd just enter it as a new credit card. If you try editing the old one you're asking for a bucket of grief.

@Kachina624 never had a problem doing it MY way.

Re: How to change my credit card information?

GoneButNotForgotten — Tue, 26 Jan 2021 04:39:31 GMT

oh duh! I should have known this. thanks for your help,