topic Re: K45657 in Customer Care

K45657

SharkE — Fri, 15 Jan 2021 00:37:25 GMT

Be aware these scissors I bought in Oct of 2020 won't stay shut. They pop open and is dangerous. the latch is defective. I've shut them 100 times they pop open suddenly every time.

Re: K45657

Barbara-QVC — Fri, 15 Jan 2021 00:38:59 GMT

Hi @SharkE

Thank you for letting us know. I will forward this information.

Barb

Customer Care

Re: K45657

geegerbee — Fri, 15 Jan 2021 00:44:14 GMT

Same thing happens to the ones I bought, but mine are several years old so I can't return them. I just keep the cap on them at all times. Not a good purchase.

Re: K45657

SharkE — Fri, 15 Jan 2021 00:50:21 GMT

First set I bought, the smaller size model lasted me yrs. These big ones aren't worth a snap. After I close them and put them away I hear a pop and turn around and say "what's that"? I hear a sound, but, don't see anything.

LOL Then when I go to open up my cutlery drawer there they are laying wide open anybody sticking their hand in there to get a utensil run the risk of getting their fingers split.

Think I'll throw away I don't want to have to go to hospital they wouldn't take me anyway. LOL Turned away for sure.

Re: K45657

Barbara-QVC — Fri, 15 Jan 2021 00:52:13 GMT

@SharkE

If you purchased these in October of 2020 you are still within the return timeframe.

Barb

Re: K45657

SharkE — Fri, 15 Jan 2021 01:47:56 GMT

@Barbara-QVC Oct 25th to be exact. I would never attempt to send these in the mail ! I couldn't sleep at night, even if bound together or tied together run the risk of some postal worker getting cut.

I won't have that on my conscience.

thanks, anyway.

Re: K45657

Kachina624 — Fri, 15 Jan 2021 03:27:20 GMT

Close them and put tape around the blades. Theres no way they're going to hurt anyone.

Re: K45657

homedecor1 — Fri, 15 Jan 2021 03:39:07 GMT

@SharkE @Barbara-QVC

There is only 2 words for these scissors:

JUNK

USELESS

I fell for the MCM speal to ... they not only continually pop open but couldn't cut after a few things...not even thread!!!

I tossed mine and I would suggest QVC do the same with this product!!!

Re: K45657

SharkE — Tue, 19 Jan 2021 16:51:34 GMT

Follow up. I got a call from QVC, Inc. and they are sending me another set FREE.

That was really nice and the lady on the phone was lovely.

Appreciate it !