topic Re: I keep getting "BAD REQUEST" when I click on a link... in Customer Care

I keep getting "BAD REQUEST" when I click on a link...

spent2much — Sat, 05 Nov 2016 22:39:36 GMT

And this is the rest of the message:

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

IBM_HTTP_Server Server at www.qvc.com Port 443

I can't even email QVC about the problem because that's a "BAD REQUEST" too. Can someone keep us posted about errors that are occurring? I'd feel better if QVC KNOWS about all these problems, so they know what's working and what's not... so they can fix them.

Re: I keep getting "BAD REQUEST" when I click on a link...

dooBdoo — Sat, 05 Nov 2016 23:00:27 GMT

@spent2much, There are too many technical problems on this site to enumerate, but that particular error means you have a problem on your device as opposed to the website in question. It indicates you have one or more "corrupt cookies" on your device, so you need to delete the browser cookies/cache/data, close the browser, and then relaunch it. (In rare cases, if clearing browser cookies doesn't work, you might have "supercookies" on your device -- usually Adobe Flash cookies -- you'll need to remove.)

hth! I know it's frustrating.

Re: I keep getting "BAD REQUEST" when I click on a link...

spent2much — Sat, 05 Nov 2016 23:10:08 GMT

@dooBdoo WOW! Thanks so much for the info. I'll be talking with my techie friend tonight and we'll look into all this. Thanks, again. I appreciate it.

Re: I keep getting "BAD REQUEST" when I click on a link...

dooBdoo — Sat, 05 Nov 2016 23:13:06 GMT

@spent2much wrote:
@dooBdoo WOW! Thanks so much for the info. I'll be talking with my techie friend tonight and we'll look into all this. Thanks, again. I appreciate it.

Hi, @spent2much! You're welcome! Just check back in here if the problem doesn't clear up after you do some browser/device "housekeeping." I'm sure someone here will have helpful suggestions.

Re: I keep getting "BAD REQUEST" when I click on a link...

divine — Sun, 06 Nov 2016 02:35:31 GMT

I've been getting that "Bad Request" page off and on for the last several weeks. I've missed out on some purchases because of it. I have found that if I close out of here and then come right back it will work for me. I don't have this happen anywhere else but here. It can be very frustrating.