topic Re: Price reduction in Customer Care

Price reduction

Love Linea — Thu, 17 Dec 2020 17:40:34 GMT

Hi,

I ordered A265615 Linea pants for $49.75 and today they are $24.35. order 6542498741. Please issue a refund. Thanks

Re: Price reduction

Puppy Lips — Thu, 17 Dec 2020 18:21:41 GMT

@Love Linea You have to send an email to QVCSOCIALTEAM.COM.

Re: Price reduction

NickNack — Thu, 17 Dec 2020 18:22:48 GMT

@Puppy Lips wrote:
@Love Linea You have to send an email to QVCSOCIALTEAM.COM.

@Puppy Lips @Love Linea The correct email address is QVCSocialTeam@qvc.com

Re: Price reduction

Puppy Lips — Thu, 17 Dec 2020 18:26:37 GMT

@NickNack wrote:
@Puppy Lips wrote:
@Love Linea You have to send an email to QVCSOCIALTEAM.COM.

@Puppy Lips @Love Linea The correct email address is QVCSocialTeam@qvc.com

@NickNack Right, my bad. I have emailed them many times and they always get back to me right away. I have not called customer service in months. It is much more efficient this way.

Re: Price reduction

Love Linea — Thu, 17 Dec 2020 18:42:28 GMT

Hi, I have tried that before and could not find the send button. I did not get a response so I guess they did not get it. What am I missing?

Re: Price reduction

SoX — Thu, 17 Dec 2020 18:47:57 GMT

@Love Linea

Use your email account ...

Re: Price reduction

Kachina624 — Thu, 17 Dec 2020 18:48:06 GMT

@Love Linea. Its an email you send. There is no format here on the website for sending it. Use your email.

Re: Price reduction

fthunt — Thu, 17 Dec 2020 19:35:31 GMT

Cracks me up - or puzzles me..................when customer just assumes "store' should give back money because 'store' decided to lower a price.

I can only imagine what Wegmen's would tell me.....if I bought a T-bone steak today for $10 .and then demand a REFUND Saturday because that T-bone costs less.

Does this even make sense?

Re: Price reduction

NickNack — Thu, 17 Dec 2020 19:38:09 GMT

@Love Linea wrote:
Hi, I have tried that before and could not find the send button. I did not get a response so I guess they did not get it. What am I missing?

@Love Linea You send it as an email in your email program. That's their email address.

Re: Price reduction

mom2four0418 — Thu, 17 Dec 2020 20:39:17 GMT

@fthunt wrote:
Cracks me up - or puzzles me..................when customer just assumes "store' should give back money because 'store' decided to lower a price.

I can only imagine what Wegmen's would tell me.....if I bought a T-bone steak today for $10 .and then demand a REFUND Saturday because that T-bone costs less.

Does this even make sense?

QVC has a 30 day price guarantee policy.