topic Re: Possibly lost package in Customer Care

Possibly lost package

sperch — Mon, 14 Dec 2020 21:48:40 GMT

I ordered a set of Diamonique earrings for Christmas but have yet to receive them. Based on the tracking, it's been delayed for over a week and UPS and USPS told me to contact the seller. Can I get any help on this?

Thanks!

Got help! Thanks y'all!

Re: Possibly lost package

geezerette — Mon, 14 Dec 2020 21:20:59 GMT

@sperch

Send an email with all pertinent information (order number, item number, etc.) to QVCSocialTeam@qvc.com

If anybody can find out anything about your order, they can.

Good luck!

Re: Possibly lost package

Paulette-QVC — Mon, 14 Dec 2020 23:44:15 GMT

We are so very sorry we did not get to your issue sooner. I see a Team Member from our Live Chat department was able to assist you.

Again we apologize.

Have a wonderful Holiday Season.