topic Re: Order preparing to ship , now backordered . Can moderator help? in Customer Care

Order preparing to ship , now backordered . Can moderator help?

Kitty Galore — Sat, 21 Nov 2020 22:12:53 GMT

my order for sketchers TSV , rose gold slippers was ordered way before that color sold out , I think it was in the AM and they were still avaliable in the pm so why the back order ? They were preparing to ship for a week and now Backordered ? I don't get that at all .

Re: Order preparing to ship , now backordered . Can moderator help?

Jtdmum — Sat, 21 Nov 2020 23:08:52 GMT

@Kitty Galore I had the same issue with a Lug bag. Good luck, they cancelled my order this am and CS/mods have yet to respond.

Re: Order preparing to ship , now backordered . Can moderator help?

January121 — Sat, 21 Nov 2020 23:40:12 GMT

The same thing happened to me & then the item finally shipped ... strange things are happening?????