topic Re: Slow processing.... in Customer Care

Slow processing....

chiclet — Thu, 12 Nov 2020 11:20:36 GMT

Ordered Isaac Mizrahi tops 5 days ago and still in processing.

Re: Slow processing....

Goldengate8361 — Thu, 12 Nov 2020 11:25:57 GMT

Yeah, I ordered a TSV sweater and I have not received it yet.

Re: Slow processing....

Krimpette — Thu, 12 Nov 2020 12:15:26 GMT

On the other hand, I ordered the Theragun TSV on Saturday, 11/7 and received it yesterday, 11/11 via USPS, even though 11/11 is a holiday.

Re: Slow processing....

haddon9 — Thu, 12 Nov 2020 13:24:04 GMT

I have items from 11/7 that are still being "prepared"

Re: Slow processing....

schorsch — Thu, 12 Nov 2020 13:27:36 GMT

I ordered an IM top on the first of Nov. QVC lost my order somewhere in the process and now it is sold out in my size and color. So, I just miss out. My order for JM got shipped to the wrong state so who knows what will happen to that one. Their service has gone down hill so much. I can't count on them anymore. What a shame.

Re: Slow processing....

jwathas1981 — Thu, 12 Nov 2020 19:55:22 GMT

We placed on order on 11/5. It has said "preparing your order" for the past 6 days. Customer service was beyond useless and told me last night that it "should ship within a few days." They've had an entire WEEK to ship our order. Now I remember why we rarely ever shop QVC. We actually placed an order with HSN the day AFTER we placed our QVC order, which shipped within 24 hours and we received 2 days ago, yet QVC can't be bothered to get off their lazy, useless behinds and get our order out the door. I am downright disgusted and will never use QVC again after this!

Re: Slow processing....

SchippyLuv — Thu, 12 Nov 2020 22:38:40 GMT

I think I've got you all beat. I ordered a Christmas tree on October 5 and it's still "In Process"...

Sigh...

Re: Slow processing....

DJs mom — Fri, 13 Nov 2020 00:38:53 GMT

@SchippyLuv wrote:
I think I've got you all beat. I ordered a Christmas tree on October 5 and it's still "In Process"...

Sigh...

@SchippyLuv was it an advanced order? That's an awfully long time to be in process. Have you contacted CS?