topic Return policy in Customer Care

Return policy

claros — Mon, 02 Nov 2020 18:02:33 GMT

Are all items purchased in July considered eligible for the Christmas in July extended time return, or are there exclusions?

Re: Return policy

1Professor — Mon, 02 Nov 2020 18:11:39 GMT

Starting September 12.

Stated on RETURNS at the bottom of page.

Re: Return policy

SuziQ2 — Mon, 02 Nov 2020 18:16:39 GMT

If you purchased on the Christmas in July sale...then all of those items can be returned thru the end of January 2021

Re: Return policy

claros — Mon, 02 Nov 2020 18:25:08 GMT

Thanks SuziQ2. Christmas in July isn't addressed in the posted return policy, and I wasn't sure if there were any exceptions.

Re: Return policy

Caffeina — Mon, 02 Nov 2020 19:26:54 GMT

https://www.qvc.com/content/holiday/christmas-in-july.html

Re: Return policy

loriqvc — Tue, 03 Nov 2020 03:00:00 GMT

@claros - If you have any doubts about a specific purchase being eligible for the extended returns policy, it may be worth your while to send a quick email message with your order details to QVCSocialTeam@qvc.com. They will be able to check for you and let you know whether your purchase qualifies.