topic Re: Partial Order Delivered in Customer Care

Partial Order Delivered

staciesmom — Thu, 15 Oct 2020 23:10:31 GMT

My order #**** shows delivered. It is a set of Temptations. All I received was a small box of ththe 3 small bowls.I thought maybe the other pieces would arrive today but I got nothing. Please check to see if it was shipped in multiple boxes and when I will get the rest of the pieces. Thank you!

Edited to remove personal info - order #

Re: Partial Order Delivered

banned again — Thu, 15 Oct 2020 23:10:18 GMT

@staciesmom You need to email socialteam@QVC.com with your order information. Order information should not be displayed on a public forum.

Re: Partial Order Delivered

Barbara-QVC — Thu, 15 Oct 2020 23:13:29 GMT

Hi @staciesmom

Unfortunately I am only showing one package for the order and the item is currently out of stock so I am unable to send a replacement. Feel free to use the return label free of charge - mark the reason for return as "defective".

Barb

Customer Care

Re: Partial Order Delivered

staciesmom — Fri, 16 Oct 2020 00:44:04 GMT

Thank you! I will send the small box with the bowls back.

Re: Partial Order Delivered

SeaMaiden — Fri, 16 Oct 2020 01:28:25 GMT

How disappointing...someone screwed up.... QVC should offer you a gift card or SOMETHING as an apology.

Re: Partial Order Delivered

CAcableGirl2 — Fri, 16 Oct 2020 01:52:21 GMT

@staciesmom If items are shipped in multiple boxes, the label might show 1 of 2, or 2 of 2, etc.