topic Re: USPS STINKS in Customer Care

USPS STINKS

BalletBabe — Fri, 28 Oct 2016 19:15:20 GMT

I am so sick of orders sitting in Jersey for days! Makes me not want to order anymore.

Re: USPS STINKS

Meowingkitty — Fri, 28 Oct 2016 19:45:15 GMT

I have something I bought off EBay on Sunday that has been sitting in California since Monday. It's supposed to be delivered today. I live in Arizona. We shall see if it shows up in my mailbox today.

Re: USPS STINKS

on the bay — Fri, 28 Oct 2016 20:11:41 GMT

don't like them either, also because of the time it takes, but also because they and fedx leave the packages where anyone can take them. They may knock, they may not and no matter how many times you call or write notes where to leave, they just stop, drop , and roll!

So I don't like to order things either

Re: USPS STINKS

nomless — Fri, 28 Oct 2016 21:02:01 GMT

@BalletBabe wrote:
I am so sick of orders sitting in Jersey for days! Makes me not want to order anymore.

@BalletBabe, they may not be sitting in Jersey. I have found that USPS tracking often is not in sync with reality. It's not unusual for tracking to show my package is far away, and it ends up being delivered to me that day. After delivery is completed, then the tracking is updated. I hope your package is closer than you think.

Re: USPS STINKS

Krimpette — Fri, 28 Oct 2016 22:05:26 GMT

And speaking of their tracking info, here's my saga from earlier this week. Tracking showed package out for delivery. Mail lady came, no package. Checked the tracking information which said "out for delivery - 9:00 AM". At 12:30 PM, the status was changed to "held at post office at customer request"!!!!!!!!!!!!! First of all, I never made such a request! Secondly, how can they hold it at 12:30PM if it was already allegedly out for delivery at 9:00! Someone at the post office apparently forgot to load it on the truck and tried to come up with a smoke-screen excuse.

I did end up calling the USPS 800 number and got an excellent C/S rep who could not understand the scenario either. She was very apologetic and assured me that she would mark the tracking to redeliver the next day.

Re: USPS STINKS

Kachina624 — Fri, 28 Oct 2016 22:45:30 GMT

@BalletBabe They aren't really sitting in NJ, it's just that no one updates the movement. one day it'll show sitting and the next day it's delivered. Beware if it states "no tracking available". That's post officeese for "its lost", which is where my Linea necklace is.

UPS has its own language too. If it's "out for delivery" and doesn't arrive but there's some gobby-****** about verifying the address, that means the driver got tired and decided to go home and you'll get it tomorrow.

Re: USPS STINKS

SharkE — Fri, 28 Oct 2016 23:20:28 GMT

LOL

Then they whine they're going broke and need more money.

Need more organization is what they need.

Get somebody up at the top that can run the ship.

My weirdest thing was ordering from Deep Discount a DVd. They're in Chicago and I'm in Tx. Ok, so, it got to Dallas. Yay ! I thought should be here in a day, 2 at the most. Next time I tracked it , it went back to Chicago!

said the people there wasn't home to accept it. Stated it was sitting on the porch.

I called Deep Discount. They went ahead and sent out a new DVD in the mean time. Then, a month later the same DVD was delivered to me. So, now, I had 2. Just gave one to sister. LOL Waited a month to make sure they didn't catch it, though. LOL

Re: USPS STINKS

Desertdi — Fri, 28 Oct 2016 23:46:39 GMT

They DO seem to have trouble finding Arizona on the map.............

Re: USPS STINKS

Kachina624 — Sat, 29 Oct 2016 00:09:37 GMT

@Desertdi wrote:
They DO seem to have trouble finding Arizona on the map.............

@Desertdi Maps, they have maps?

Heard you had 100° there yesterday. It's been warm (high 70s) and dry here too. Hard to believe some people are getting a little snow.

Re: USPS STINKS

Desertdi — Sat, 29 Oct 2016 00:14:13 GMT

@Kachina624 wrote:
@Desertdi wrote:
They DO seem to have trouble finding Arizona on the map.............
@Desertdi Maps, they have maps?

Heard you had 100° there yesterday. It's been warm (high 70s) and dry here too. Hard to believe some people are getting a little snow.

@Kachina624 This unrelenting "summer" is making us all kinda cranky (!)

Re: USPS STINKS

BalletBabe — Sat, 29 Oct 2016 00:22:25 GMT

Well mine was supposed to be delivered today and CS says they cannot do anything about it till the 7th? I was going to order earrings today, but I am not now.

THis isn't the first time this has happened and last package I never got. It is getting old. THey pull my money out fast and then I have to wait till the 7th?

Re: USPS STINKS

sunshine45 — Sat, 29 Oct 2016 00:19:07 GMT

i recently said this on a shipping increase thread.

i will take ups or fedex deliveries over usps any day.

usps customer service has gone downhill quite a bit over the past few years.

Re: USPS STINKS

Desertdi — Sat, 29 Oct 2016 00:20:55 GMT

@Kachina624

@Kachina624 wrote:
@Desertdi wrote:
They DO seem to have trouble finding Arizona on the map.............
@Desertdi Maps, they have maps?

Heard you had 100° there yesterday. It's been warm (high 70s) and dry here too. Hard to believe some people are getting a little snow.

On another note, an Eastern acquaintance of mine called me up and asked, "Just WHERE in New Jersey IS Arizona......?"

Re: USPS STINKS

BalletBabe — Sat, 29 Oct 2016 00:20:57 GMT

@nomless Thanks I hope it is also. EDD was today, I was going to order earrings, but now I am afraid.

Re: USPS STINKS

libbyannE — Sat, 29 Oct 2016 00:24:23 GMT

How frustrating! We have outstanding USPS service, and I ship things every week or so on eBay and find usps efficient and on time. But when my mother lived in Houston, she had one problem after another with late mail, lost mail, and even magazines and shopper newspapers arriving with coupons cut out and magazine pages dogeared! So, I think it all depends on the local workers and the management of that local post office.

Re: USPS STINKS

BalletBabe — Sat, 29 Oct 2016 00:25:44 GMT

@Kachina624 Great cause if I enter the tracking number it shows no tracking available! ARGH This is why I do easy pay when I can. THey won't dare pull a second payment if I didn't get it.

Re: USPS STINKS

BalletBabe — Sat, 29 Oct 2016 00:29:20 GMT

If I don't have this in a few days , I will not order the earrings I was going to order. This isn't the first time. EDD is today.

I need to scream ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

There much better!

Re: USPS STINKS

BalletBabe — Sat, 29 Oct 2016 00:32:06 GMT

Arrived Shipping Partner Facility, USPS Awaiting Item	SWEDESBORO	NJ	10/25/2016	18:01
Picked Up by Shipping Partner, USPS Awaiting Item	LANCASTER	PA	10/24/2016	17:01

This is what I am seeing. Look familiar anyone?

Re: USPS STINKS

Desertdi — Sat, 29 Oct 2016 00:38:52 GMT

@BalletBabe wrote:
I am so sick of orders sitting in Jersey for days! Makes me not want to order anymore.

@BalletBabe My orders go to Los Angeles first.......and then sits there for a couple days before they truck it back to Phoenix.

Re: USPS STINKS

Katwilks — Sat, 29 Oct 2016 00:41:44 GMT

I have horrible service with my local postal service. Packages stuffed/crammed in the mailbox, lost mail, etc. As far as the tracking (or lack thereof) goes, it just makes me wonder if QVC is not paying for this particular service anymore in an effort to save themselves money. There are different levels that can be selected when you mail a package and it's pretty coincidental that we all seemed to notice no tracking information at about the same time. Just a thought. I would go to my local post office and ask them, but they would probably laugh at me.