topic Re: help with missing delivery in Customer Care

help with missing delivery

Lisamartha — Fri, 18 Sep 2020 19:48:47 GMT

I was hoping you could help me with this. My package was delivered to the wrong address and the USPS will not assist me unless the package was insured. Does QVC insure their packages and, if yes, how could I get proof of the insurance? Thank you.

Re: help with missing delivery

Mz iMac — Fri, 18 Sep 2020 19:51:30 GMT

@Lisamartha

Suggest you send an email to: QVCSocialTeam@qvc.com

The MODS will sort this out for you.

Re: help with missing delivery

Kachina624 — Fri, 18 Sep 2020 20:08:38 GMT

@Lisamartha The mods will need your order # when you contact them.

Re: help with missing delivery

Lisamartha — Sat, 19 Sep 2020 04:18:14 GMT

Thanks for your suggestions

Re: help with missing delivery

sunshine45 — Sat, 19 Sep 2020 20:34:14 GMT

definitely email the social team.

they helped me with a missing package last week.

they responded to my email promptly and sent out a replacement.

Re: help with missing delivery

Lisamartha — Sun, 20 Sep 2020 00:43:20 GMT

Thanks so much for your help. I’m worried I’m out the package and the $$ !