topic Re: Beth--Moderator in Customer Care

Beth--Moderator

mia 2 — Wed, 09 Sep 2020 17:21:12 GMT

I need some help and have tried CS several times and they haven't been able to solve this problem. There was a tax free weekend 2 weeks ago here in MA. The computer wasn't showing it, so I had to pay the tax on the item I purchased. They said they would send it over to management, but my tax has not been refunded and it has been 10 days. A priority message was also sent to management. How can I get my tax refunded? I purchased this item (necklace on 8/30/20.) Thank you for whatever help you can give!! Mia 2

Re: Beth--Moderator

sunshine45 — Wed, 09 Sep 2020 17:48:31 GMT

@mia 2

email the mods at QVCSOCIALTEAM@qvc.com . include the dates and your order numbers. they should be able to help you.

Re: Beth--Moderator

mia 2 — Thu, 10 Sep 2020 01:00:38 GMT

Thanks Sunshine45! Will try that. I already tried it once and it didn't go through. Will try again. Mia2

Re: Beth--Moderator

mia 2 — Thu, 10 Sep 2020 01:05:14 GMT

Sunshine45~~ When I put in that e-mail address, it brings me right back to this page. Don't know what I am doing wrong. Any advice?

Re: Beth--Moderator

dooBdoo — Thu, 10 Sep 2020 01:12:34 GMT

@mia 2 wrote:
Sunshine45~~ When I put in that e-mail address, it brings me right back to this page. Don't know what I am doing wrong. Any advice?

@mia 2, I'm not sure how sending an email could bring you to this page.

Are you logging into your email account, creating a new message, then addressing it to QVCSocialTeam@qvc.com, and sending it?

Re: Beth--Moderator

Sage04 — Thu, 10 Sep 2020 01:32:20 GMT

That´s why Sharke keeps saying send it ¨off line¨

Re: Beth--Moderator

Anonymous — Thu, 10 Sep 2020 13:12:15 GMT

Hi @mia 2 I sent you an email concerning the tax free weekend.

Re: Beth--Moderator

NickNack — Thu, 10 Sep 2020 13:44:29 GMT

@mia 2 wrote:
Sunshine45~~ When I put in that e-mail address, it brings me right back to this page. Don't know what I am doing wrong. Any advice?

@mia 2 You don't send the email through the QVC website. You send it from your email account. It has nothing to do with the QVC website. I see that Alice from QVC already responded to you that she sent you an email but wanted to make sure you understood it for the future.

Re: Beth--Moderator

AnjalenaQVC — Fri, 11 Sep 2020 01:39:54 GMT

This post has been removed by QVC because it is off topic