topic Re: Lost order, please help in Customer Care

Lost order, please help

DrKelli — Fri, 04 Sep 2020 14:59:01 GMT

Hi mods

i was supposed to get a delivery of Isaac 24/7 last week. The package is lost and I did file a claim with UPS. Is there any chance I can get a replacement pair shipped or barring that, a refund?

Thank you!

Re: Lost order, please help

Kim-QVC — Fri, 04 Sep 2020 15:02:05 GMT

@DrKelli wrote:

Hi mods

i was supposed to get a delivery of Isaac 24/7 last week. The package is lost and I did file a claim with UPS. Is there any chance I can get a replacement pair shipped or barring that, a refund?

Thank you!

Hi @DrKelli thank you for posting and shopping with us. I am very sorry to hear that this package has been lost. I have the replacement on the way and the EDD is 9/9.

Take care, Kim.

Re: Lost order, please help

DrKelli — Fri, 04 Sep 2020 15:10:04 GMT

Thank you so much! Have a wonderful weekend!