topic Re: A Compliment in Customer Care

A Compliment

kaydee50 — Tue, 11 Aug 2020 19:20:21 GMT

With all the negative comments about customer service at QVC, I had a positive one today. I noticed a "price adjustment" on 2 D&C items I recently purchased. Except for being transferred 3 times !!!! I immediately spoke to humans and got credit to my Visa card within a few minutes. Good job CS!!!

Re: A Compliment

Love my grandkids — Tue, 11 Aug 2020 19:25:02 GMT

@kaydee50 How nice of you to post a compliment to them!

Another good way to reach CS is by email at:

QVCSocialTeam@qvc.com

Re: A Compliment

SandySparkles — Tue, 11 Aug 2020 19:48:17 GMT

@kaydee50 It's always nice reading positive posts regarding CS!!! I am so glad you had one, and took the time to share it with us👍👍!!! I'm sure they will greatly appreciate it.😊

I had a recent experience with CS, and received a very pleasant and swift resolution! 😁 This is yet another example of why they are deserving of high praise.😊

~~~All we need is LOVE💖

Re: A Compliment

kaydee50 — Tue, 11 Aug 2020 20:40:45 GMT

@SandySparkles @Love my grandkids IMO people are too quick to complain and too slow to compliment. I don't buy very much here and only on sale but I had a positive experience with CS and wanted to say so. Thank you both for your positive reinforcement!!!

Re: A Compliment

SandySparkles — Tue, 11 Aug 2020 20:43:35 GMT

@kaydee50 I wholeheartedly agree, and you are so welcome.😊👍👍

~~~All we need is LOVE💖

Re: A Compliment

Puppy Lips — Tue, 11 Aug 2020 21:06:51 GMT

I actually got three price adjustments myself today. I email the QVC social team and it is done right away. I got about $13 total back on three clothing items.