topic Order in Customer Care

Order

cherbud — Fri, 07 Aug 2020 19:31:49 GMT

I placed an order on July 23. I received a tracking number and was told UPS never received the package. So, I called when the order was suppose to be there; I was told they would place another order. I received an email saying my order was shipped but when I track my package UPS has no record of my order.

M62519 Cheryl's red Mason Jar with cookies

Tracking Number:1Z0134890264143136

PREPARING TO SHIP

Tracking Details

Jul 23, 2020, 19:35Order Processed: Ready for UPS

UPS has no record of this order from QVC

Re: Order 6528026610

Beth-QVC — Fri, 07 Aug 2020 19:31:25 GMT

@cherbud

Please send an email to QVCSocialTeam@qvc.com and we will assist you promptly. Beth

Re: Order 6528026610

MalteseMomma — Fri, 07 Aug 2020 21:27:40 GMT

@Beth-QVC

how funny........lol

ok if QVC wants to send out another order ,great. I love the stuff and so does my little Maltese..........

BUT , since it was never shipped...lol then I guess I will not be charged for it...........right???? lol

lv u Beth <3

p.s. I had already sent an e-mail