topic Great CS today! in Customer Care

Great CS today!

IMW — Fri, 31 Jul 2020 15:28:05 GMT

Had a very positive cs experience this AM. Was issued

a refund for eyeliners ordered on 7/3. QVC was out of my color so I couldn't get a replacement.

I was on hold maybe 8 minutes. I am happy with this.

The loss of items were the PO's fault.

SandySparkles — Fri, 31 Jul 2020 15:33:39 GMT

That's wonderful! I always enjoy reading positive posts regarding customer service!😊

~~~All we need is LOVE💖

SXMGirl — Fri, 31 Jul 2020 16:51:35 GMT

@IMW Thank you for such a positive post about CS. We need more.

SharkE — Fri, 31 Jul 2020 22:54:11 GMT

QVCSOCIALTEAM@QVC.COM