topic Re: Website in Customer Care

Website

misschristy — Thu, 30 Jul 2020 13:11:59 GMT

For months it’s been impossible to do “previous or next” in the order status. It jumps around. It takes you ahead three pages when you click next. It often takes you back to page one when you’re scrolling through looking for something. I don’t see how this can be blamed on the virus. You can have a couple good technicians working on it. Now today I go to my Wish List and everything is gone except for three items. I previously had a lot more in there. I’m finished shopping on line. It’s tedious. It takes forever to find something in my order status since it jumps pages so much. Sometimes I want to reference a length on something I purchased. Nothing should be this difficult.

Re: Website

Pecky — Thu, 30 Jul 2020 13:38:02 GMT

I am having issues also with videeos not playing and hide cancelled orders do not stay hidden. I have to check it everytime I leave my orders. It use to always stay hidden until a few months ago.

Update: My wish list has only two things showing out of 120 and that is the ones I just added. Not happy at all.

Re: Website

BornToShop — Thu, 30 Jul 2020 14:17:40 GMT

Well @misschristy your post is spot-on and not only that, I just now lost 3 pages of my Wish List, seriously?!?! Shaking my head....

Re: Website

BrendaJean — Thu, 30 Jul 2020 14:37:04 GMT

Same here! Wish List gone except for 2 items. I had over 100. They don't have a tech/web contact area. I went to Feedback and send a comment and asked them to look into it. I'll be very upset if these items don't come back. Some are things I knew were out of stock for good but liked having them there so I could look on other sites for them. UGH.

Re: Website

Kachina624 — Thu, 30 Jul 2020 15:46:52 GMT

@misschristy I've had no problem with "previous" or "next" in Order Status. You might try using a different browser temporarily to see if that could fix the problem.