topic Re: MODs - Please help with return in Customer Care

MODs - Please help with return

Shogirl — Mon, 27 Jul 2020 15:45:30 GMT

I have been unable to reach anyone in Customer Service regarding my return for refund, which hasn't posted yet. Info below -

Order # received July 6

Ornament Wreath arrived with multiple broken balls

July 8 - Mailed with USPS, first class (my own postage)

It's on EZ pay and the next payment is scheduled for 7/31.

Any help on this matter would be greatly appreciated.

Thank you very much!

KingstonsMom — Mon, 27 Jul 2020 15:22:40 GMT

You can email the Mods directly by sending your info to QVCSocialTeam@qvc.com.

They respond pretty quickly and can work miracles with problems!

Anonymous — Mon, 27 Jul 2020 15:48:21 GMT

@Shogirl Please email the tracking info to QVCSocialTeam@qvc.com and we'll take a look. Cindy

SharkE — Wed, 29 Jul 2020 17:13:42 GMT

QVCSOCIALTEAM@QVC.COM

Made a note, this will work and the fastest way. Email to them offline