topic Advance Order question in Customer Care

Advance Order question

Catch71 — Sat, 25 Jul 2020 15:32:09 GMT

Hoping you can clarify; I ordered two sets of Homeworx Candles today. On air they did not say it was an Advance order but my order status says it is an advance order. I don't need them and would prefer them to ship later when it is cooler to ship (prevent melted wax) but on air it did not state Advance order. Can you confirm it is truly an Advance Order? Item # H223600

Re: Advance Order question

MalteseMomma — Sat, 25 Jul 2020 17:35:58 GMT

Homeworks are the Harry Slatkin candles ,right? (I'm in a brain fog lately. )

Harry does not ship in summer,if I remember correctly.

So yes, advance order is correct.

If I am wrong someone will correct me..........lol

Enjoy your candles <3

Re: Advance Order question

monks — Sat, 25 Jul 2020 17:39:13 GMT

In the past they shipped in September. I received a order 2 weeks ago and i have a order i am waiting on.