topic My Financial Information Was Compromised in Customer Care

My Financial Information Was Compromised

grammarqueen — Fri, 24 Jul 2020 01:24:17 GMT

I had to put a lock on all my credit & debit cards until this issue is resolved, hopefully by early next week. I know I have items on Easy Pay, and I just wanted to let you know.

Re: My Financial Information Was Compromised

millieshops — Fri, 24 Jul 2020 01:35:46 GMT

@grammarqueen I don't think posting here is going to get to where it needs to be known.

Hopefully a moderstor will step in or someone else will know what to do better than I do.

Good luck with all you have to handle.

Re: My Financial Information Was Compromised

Barbara-QVC — Fri, 24 Jul 2020 01:51:35 GMT

Hi @grammarqueen

I am sorry you have had this experience! I have put a note on your account. Please call Customer Service to update your card information when everything is resolved.

Barb

Customer Care

Re: My Financial Information Was Compromised

grammarqueen — Fri, 24 Jul 2020 06:05:07 GMT

Millie, thanks, but when I call customer service I usually either can’t be routed through to a live person because they are so busy, or I’m on hold for 30 minutes plus and I just give up.