topic Re: Need help! in Customer Care

Need help!

Marjorie46 — Thu, 23 Jul 2020 14:49:35 GMT

I have called, e-mailed with no help. Please help find my return. I returned item #J366637 on July 3rd. That is the last time I have known where it went. It seems QVC should have received it by now and sent me an e-mail. But nothing. Please help me with my refund.

Re: Need help!

Marjorie46 — Thu, 23 Jul 2020 14:57:19 GMT

I need help from a Mod about this prchase and return,

Re: Need help!

Love my grandkids — Thu, 23 Jul 2020 15:32:24 GMT

@Marjorie46 Best way is to email to:

QVCSocialTeam@qvc.com

Include your item info, account info and order number and they will assist you.

Re: Need help!

Barbara-QVC — Fri, 24 Jul 2020 01:26:56 GMT

Hi @Marjorie46

I was able to track your return and I have issued a refund of $7.76 to your QCard for the ring.

Barb

Customer Care

Re: Need help!

Marjorie46 — Fri, 24 Jul 2020 11:38:17 GMT

Thank you so much!