topic Re: Prime time in Customer Care

Prime time

Dinaki — Sun, 19 Jul 2020 00:47:18 GMT

Please correct the prices QVC, when I click an item to purchase, the sale price is higher!,,

Re: Prime time

TheMemphisVette — Sun, 19 Jul 2020 01:08:04 GMT

because they are yesterdays primetime. so the reduced price is over.

Re: Prime time

Love my grandkids — Sun, 19 Jul 2020 01:10:10 GMT

@Dinaki There's a response to your post and it's the correct answer.

Re: Prime time

loriqvc — Sun, 19 Jul 2020 02:13:01 GMT

Yes, I thought that was strange! Tonight's listing is EXACTLY the same as last night's. Something is definitely wrong with the programming and posting of the specials.

Re: Prime time

Yesme — Sun, 19 Jul 2020 05:56:25 GMT

If they are still advertising that price, they need to honor it. Just because a different screen shows a higher price, doesn't mean that the customer has to pay the higher price. Rather, the customer pays the lower price. It's the retailer's responsibility to honor this when pointed out, not just the right thing to do.

Call to order. Explain when you search for the product description (not item number), the price shows xyz. (Screen shots are often helpful, since you get whole picture of issue, with time stamp).

So many mishaps and/or oddities going on at the Q, at various levels, the foundation seems shaky. Executives must be under strain, considering how much their sales figures have plummeted. Maybe that's why so many of us find them holding onto our money six weeks or more after returning merchandise.