topic Re: Issues With Website in Customer Care

Issues With Website

Pecky — Fri, 17 Jul 2020 12:15:22 GMT

I anyone else having issues with ordering, wishlist and order history? I'm trying to put something in my cart and it's not going and it is not showing my order history & wishlist.

Re: Issues With Website

software — Fri, 17 Jul 2020 12:19:13 GMT

What kind of device are you using?

First thing I would do is close QVC then reopen & try again.

@Pecky wrote:
I anyone else having issues with ordering, wishlist and order history? I'm trying to put something in my cart and it's not going and it is not showing my order history & wishlist.

Re: Issues With Website

Foxxee — Fri, 17 Jul 2020 12:20:56 GMT

Not having problems with orders or wishlist now. In 5 minutes, I might, though.

Re: Issues With Website

Salreg — Fri, 17 Jul 2020 12:32:06 GMT

I had the same experience. Contacted CS and said I was the tenth person who said the same thing. I was able to log in a half hour after she reset whatever she reset. CS thought it was on QVC's end that I could not get into site.

Re: Issues With Website

Anonymous — Fri, 17 Jul 2020 12:55:15 GMT

@Pecky Hi Pecky, are you still having problems getting in to your account? Can you tell us which browser you're using? Cindy

Re: Issues With Website

Pecky — Fri, 17 Jul 2020 13:09:16 GMT

@Anonymous wrote:
@Pecky Hi Pecky, are you still having problems getting in to your account? Can you tell us which browser you're using? Cindy

@Anonymous Yes I ams still having issues. Microsoft Edge is my browser. Thanks

Re: Issues With Website

SoX — Fri, 17 Jul 2020 14:17:19 GMT

@Pecky

I believe it's a browser issue ... I can access my account page using Chrome, but not with MS Edge. This just started this morning ...

Re: Issues With Website

DaisyRose — Fri, 17 Jul 2020 15:30:02 GMT

I have been trying for the past few hours to order something on my computer but am unable to do so - also can't retreive my order list and my wish list - what gives?