topic Re: Can A Moderator Please Help Me! in Customer Care

Can A Moderator Please Help Me!

NicksmomESQ — Sat, 11 Jul 2020 01:04:32 GMT

I've been on hold for customer service for 45 minutes & finally gave up. On 6/18 I ordered the set of 2 Breezies strapless bras. The estimated delivery date was 7/1. I still haven't received it. As of 7/2 it's still in California.I can't get any updated tracking information.

Can a Moderator please look into this for me? Thank you for your help.

Re: Can A Moderator Please Help Me!

Kachina624 — Sat, 11 Jul 2020 01:24:48 GMT

@NicksmomESQ You're on these boards often enough that you ought to know to contact the mods by email at qvcsocialteam@qvc.com for CS help. Include order #.

Re: Can A Moderator Please Help Me!

NicksmomESQ — Sat, 11 Jul 2020 01:42:37 GMT

@Kachina624 I did that 2 weeks ago on another matter.I had to post here to get a response.

Re: Can A Moderator Please Help Me!

Beth-QVC — Sat, 11 Jul 2020 01:51:07 GMT

@NicksmomESQ

I see you have sent an email to our inbox. We will check it out and send you an email.

Beth QVC