topic Question about a Charge in Customer Care

Question about a Charge

mjabby — Sun, 05 Jul 2020 20:13:11 GMT

I have a charge of 48.30 that was applied to my VISA on 5/29 and the order number is . I would like to know what the item is I am being billed for. Any help would be appreciated.

Thank you

Re: Question about a Charge

rms1954 — Sun, 05 Jul 2020 18:30:55 GMT

Did you check your online order account?

Re: Question about a Charge

mjabby — Sun, 05 Jul 2020 18:52:53 GMT

@rms1954I did check my account and it didn't show a charge for that date.

Re: Question about a Charge

Beth-QVC — Sun, 05 Jul 2020 20:12:50 GMT

@mjabby

On 5/29 the order for the Spenco's were shipped and that is the charge for them. However, in the meantime you have returned these and a refund was processed.

Beth QVC

Re: Question about a Charge

mjabby — Mon, 06 Jul 2020 13:38:51 GMT

@Beth-QVC Thank you for your quick response.