topic Re: Billing in Customer Care

Billing

mrspotts — Sun, 28 Jun 2020 17:07:55 GMT

I just ordered the Mrs. Prindables chocolate pretzels to be delivered in December. I was to be billed in December and I just noticed that the bill is pending with my bank to processed now. Could someone from QVC look into this please? Also I tried to order the Corky's BBW pork and was told they are unable to deliver to my area. I live in CT and have had Corky's deliver here before. I'm confused....

Re: Billing

Kachina624 — Sun, 28 Jun 2020 17:22:37 GMT

@mrspotts What you see now is a pre-authorization that most online merchants do to ascertain if your CC account is active and you have the funds to pay for it. It will drop off in a few days, depending on your bank's policy. It is not a charge.

Re: Billing

mrspotts — Sun, 28 Jun 2020 17:25:46 GMT

I just don't understand why they would do an authorization now, by December the money could be gone.

Re: Billing

Kachina624 — Sun, 28 Jun 2020 17:34:35 GMT

@mrspotts It is pretty silly but they do that on all purchases.