https://community.qvc.com/t5/Customer-Care/Item-returned-and-not-exchanged/m-p/6327470#M53974 <P>Wayne, I do not know what user account information means, please clarify.</P><P>Thanks!</P> Thu, 25 Jun 2020 19:05:41 GMT teacherd 2020-06-25T19:05:41Z https://community.qvc.com/t5/Customer-Care/Item-returned-and-not-exchanged/m-p/6325567#M53916 <P>Hi,</P><P>I received an item damaged so I sent it back for exchange. I have had no communication from QVC and today I see the item was returned and money was deducted from return price. I really want the item but the price is now different. How can you correct this situation?</P> Wed, 24 Jun 2020 21:22:56 GMT https://community.qvc.com/t5/Customer-Care/Item-returned-and-not-exchanged/m-p/6325567#M53916 teacherd 2020-06-24T21:22:56Z https://community.qvc.com/t5/Customer-Care/Item-returned-and-not-exchanged/m-p/6325867#M53926 <P><a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/262752">@teacherd</a>&nbsp;I'm so sorry to hear you had that experience. Please e-mail usyour account information to QVCSocialTeam@qvc.com.</P> Wed, 24 Jun 2020 23:54:29 GMT https://community.qvc.com/t5/Customer-Care/Item-returned-and-not-exchanged/m-p/6325867#M53926 Wayne-QVC 2020-06-24T23:54:29Z https://community.qvc.com/t5/Customer-Care/Item-returned-and-not-exchanged/m-p/6327470#M53974 <P>Wayne, I do not know what user account information means, please clarify.</P><P>Thanks!</P> Thu, 25 Jun 2020 19:05:41 GMT https://community.qvc.com/t5/Customer-Care/Item-returned-and-not-exchanged/m-p/6327470#M53974 teacherd 2020-06-25T19:05:41Z