topic Mod Please Help in Customer Care

Mod Please Help

Travone — Wed, 24 Jun 2020 16:12:34 GMT

Removed personal information.

Hello Mod - I need help with order The total for the order was $48.60. It was an "as is" item. I returned it because it had a stain on the collar. The return was processed for $38.15. Could you please process the remaining $10.45? I would have sent an email, but it took a month to recieve a reply the last time I sent an email. You have always been helpful in the past on this forum.

If you need additional information, please email me. Thank you for your help.

Re: Mod Please Help

Anonymous — Wed, 24 Jun 2020 16:15:20 GMT

Hi @Travone I have issued the refund for the postage. I am sorry it was not issued. Please allow up to 10 days for the refund to process.

Re: Mod Please Help

Travone — Wed, 24 Jun 2020 16:29:36 GMT

Thank you Alice....you are the Best!!!