https://community.qvc.com/t5/Customer-Care/customer-service/m-p/6323549#M53854 <P>Hi&nbsp;<a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/85525">@cologirl</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to our Communtiy Forums. I am sorry that you have had this experience. Please email the order numbers to QVCSocialTeam@qvc.com and we would be more than happy to look into all of this for you.</P> <P>&nbsp;</P> <P>Barb</P> <P>Customer Care</P> Tue, 23 Jun 2020 23:24:23 GMT Barbara-QVC 2020-06-23T23:24:23Z https://community.qvc.com/t5/Customer-Care/customer-service/m-p/6323543#M53853 <P>I have been a long time QVC customer. I am very frustrated with orders lately. I have had lost packages. Still waiting on refunds. But my biggest frustation is with an order that I sent back for an exchange. I needed a different size but same color. They sent the wrong color. It took days to get customer service and they offered no help. Now I feel like I need to keep an item I didn't want.&nbsp; Very disappointed, thier mistake... May have to stop ordering ,</P> Tue, 23 Jun 2020 23:20:49 GMT https://community.qvc.com/t5/Customer-Care/customer-service/m-p/6323543#M53853 cologirl 2020-06-23T23:20:49Z https://community.qvc.com/t5/Customer-Care/customer-service/m-p/6323549#M53854 <P>Hi&nbsp;<a href="https://community.qvc.com/t5/user/viewprofilepage/user-id/85525">@cologirl</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to our Communtiy Forums. I am sorry that you have had this experience. Please email the order numbers to QVCSocialTeam@qvc.com and we would be more than happy to look into all of this for you.</P> <P>&nbsp;</P> <P>Barb</P> <P>Customer Care</P> Tue, 23 Jun 2020 23:24:23 GMT https://community.qvc.com/t5/Customer-Care/customer-service/m-p/6323549#M53854 Barbara-QVC 2020-06-23T23:24:23Z