Need Mod help please! Help needed with return

trus_mom — Sun, 14 Jun 2020 13:17:24 GMT

Its been 25 days since QVC received my return. They still have not processed the return or issued my refund.

I've tried calling a couple of time but the customer service phone line is backed up.

I have another easy pay of $83 coming up on my return. I hope I don't get charged for it.

I could really use your help. Thank you so much in advance.

Re: Need Mod help please! Help needed with return

Kim-QVC — Sun, 14 Jun 2020 13:21:48 GMT

@trus_mom wrote:

Its been 25 days since QVC received my return. They still have not processed the return or issued my refund.

I've tried calling a couple of time but the customer service phone line is backed up.

I have another easy pay of $83 coming up on my return. I hope I don't get charged for it.

I could really use your help. Thank you so much in advance.

Hi @trus_mom thank you for posting to us here in Community Customer Care forum. I have processed this return and the refund has been issued. I apologize for the delay in processing. Kim

topic Re: Need Mod help please! Help needed with return in Customer Care

Need Mod help please! Help needed with return

Re: Need Mod help please! Help needed with return