topic Re: No easy Pay in Customer Care

No easy Pay

Dinaki — Wed, 10 Jun 2020 17:55:04 GMT

Lasy night early this morning, from my Apple TV, I ordered the TSV and I see it on my account as 3 easy payments.

Can a mod please look at it and make the purchase as 1 payment total?

PS:If that is possible I mean.

Re: No easy Pay

Toot1920 — Wed, 10 Jun 2020 17:55:49 GMT

@Dinaki wrote:
Lasy night early this morning, from my Apple TV, I ordered the TSV and I see it on my account as 3 easy payments.
Can a mod please look at it and make the purchase as 1 payment total?

You can go online to your account under "easy payments" and you can pay the balance at any time.

Re: No easy Pay

icezeus — Wed, 10 Jun 2020 18:19:19 GMT

@Dinaki

As mentioned by another poster you can go to your account online today and adjust it yourself as well.

Re: No easy Pay

Dinaki — Wed, 10 Jun 2020 18:22:52 GMT

I cannot do the adjustment by myself, that's why a moderator perhaps could assist me!

Re: No easy Pay

millieshops — Wed, 10 Jun 2020 18:41:18 GMT

@DinakiAlso - for future purchases, you can decline EZPay BEFORE you finish your order. Just don't do the speed purchase and you'll see how.

Re: No easy Pay

Dinaki — Wed, 10 Jun 2020 18:45:28 GMT

@millieshops I placed the order for the very first time from my Apple TV and it only has Speed Buy.

Re: No easy Pay

millieshops — Wed, 10 Jun 2020 18:50:21 GMT

@Dinakilol one more reason for me to stay away from new technology! Although I do use EZPay - as long as its cost is really already in the price if they're offering it and it doesn;'t cost as long as I pay my bill when it's due, I always accept it.

Re: No easy Pay

RealtyGal2 — Wed, 10 Jun 2020 18:53:38 GMT

@millieshops wrote:
@DinakiAlso - for future purchases, you can decline EZPay BEFORE you finish your order. Just don't do the speed purchase and you'll see how.

You can do speed buy and you still have a choice of how you pay. However, once you have finalized your purchase you do need to call customer service and have them make any other changes. It is a problem in the system that did not previously exist until QVC decided to make all the changes (which in my opinion were not necessary - it was better before)

Re: No easy Pay

Wayne-QVC — Wed, 10 Jun 2020 21:13:49 GMT

@Dinaki The order was picked for shipment and cannot be modified at this time. Please contact us once the item ships and we will be happy to bill the account in full.

Re: No easy Pay

Dinaki — Wed, 10 Jun 2020 21:29:39 GMT

@Wayne-QVC , thank you for your reply!