topic Mods Need Help CS down again. in Customer Care

Mods Need Help CS down again.

hotbuyer — Tue, 09 Jun 2020 22:18:20 GMT

Could one of the mods please adjust shipping status on item number A37758 a CS rep did this last week and it actually got one of my orders I have been waiting to ship for a month to move thank you. I tried calling CS to have them do it but CS it not taking calls again. I also sent a email earlier trying to see the status of one of my orders is that was suppose to arrive today that stil is stuck in processing.

Re: Mods Need Help CS down again.

SharkE — Tue, 09 Jun 2020 18:10:40 GMT

QVCSocialTeam@qvc.com

offline

Re: Mods Need Help CS down again.

hotbuyer — Tue, 09 Jun 2020 18:13:41 GMT

@SharkEThanks... I tried emailing them earlier today no answer/reply.

Re: Mods Need Help CS down again.

SharkE — Tue, 09 Jun 2020 18:17:49 GMT

Think it takes longer then the time I used to wait for.

after I get my shorts I'm stepping back from QVC and going back to my re-opened local stores. Walk in, walk out with my charge receipt. LOL

Hope they open the dressing rooms soon, though, that gripes my 'gullet'.

Re: Mods Need Help CS down again.

hotbuyer — Tue, 09 Jun 2020 18:21:45 GMT

@SharkE Haha right ... Yeah I am waiting on 4 orders from beginning of May and after I can finally stop chasing them up, I am also done with the Q for awhile.

Re: Mods Need Help CS down again.

SharkE — Tue, 09 Jun 2020 18:22:24 GMT

'Hale', yes !

Re: Mods Need Help CS down again.

hotbuyer — Tue, 09 Jun 2020 18:39:15 GMT

Weird now checked back on order shipping type change but now charged 13.17 for something that has been delayed for 3 weeks not sure what is going on with this order.

Re: Mods Need Help CS down again.

hotbuyer — Tue, 09 Jun 2020 18:53:47 GMT

NOW it has taken off my 25 credit to this order please mods take a look ASAP before it goes back in processing and can't be changed or fix.

Re: Mods Need Help CS down again.

Kachina624 — Tue, 09 Jun 2020 19:00:46 GMT

Now let all 3,000,000 of us with delayed orders contact QVC, taking advantage of unavoidable delays, and demand free express shipping. Talk about nerve!

Re: Mods Need Help CS down again.

hotbuyer — Tue, 09 Jun 2020 19:05:21 GMT

Mods I am sending a email as I have now been charged over $40.00 dollars for what was my originally amount and it went back into processing.

Re: Mods Need Help CS down again.

hotbuyer — Tue, 09 Jun 2020 19:48:22 GMT

Thank you so much Beth for the quick email reply and sorted things out !!! I really appreciate it !!!