topic Re: Easy Pay Payment Question in Customer Care

Easy Pay Payment Question

mimy13 — Wed, 03 Jun 2020 14:17:22 GMT

Is there a way to pay off all your easy pay payments in one fell swoop?

I have too many orders to go into each individual order and pay each one off separately. (I have tried going to the easy pay tab in my orders and it never finishes loading all the orders...)

Thanks in advance!

Re: Easy Pay Payment Question

aoldgirl — Wed, 03 Jun 2020 14:31:28 GMT

Of course theres a way. See up at the top of tis page it says "My Account", top right side of this page. Well click that at it will a drop down list. Click on my account again and it will give you a choice , click on ""Manage Easy Pay". then all your Easy pays will show up. I then click pay balance, on the orders I want to pay off. Easy.

Re: Easy Pay Payment Question

Anonymous — Wed, 03 Jun 2020 14:40:05 GMT

Hi @mimy13 If you are having difficulty loading all of your Easy Pay orders, try clearing your cookies the may help.

Re: Easy Pay Payment Question

mimy13 — Wed, 03 Jun 2020 14:41:09 GMT

@aoldgirl wrote:
Of course theres a way. See up at the top of tis page it says "My Account", top right side of this page. Well click that at it will a drop down list. Click on my account again and it will give you a choice , click on ""Manage Easy Pay". then all your Easy pays will show up. I then click pay balance, on the orders I want to pay off. Easy.

Thank you @aoldgirl , and I have tried to load that tab, but I have a lot of orders and it never stops loading to see if I could pay them all off at once. I know I can go into each individual order, but I want to pay them off all together. Thanks though!

Re: Easy Pay Payment Question

mimy13 — Wed, 03 Jun 2020 14:42:52 GMT

@Anonymous wrote:
Hi @mimy13 If you are having difficulty loading all of your Easy Pay orders, try clearing your cookies the may help.

Thank you - I will try that. If I do happen to get them all loaded (I've been shopping a lot lately! haha) - will it let me pay them all at once instead of individually? Like as if I had a credit card balance and paid it in full?

Re: Easy Pay Payment Question

Still Raining — Wed, 03 Jun 2020 16:03:34 GMT

Thanks for the good information. It is so frustrating to track them.

Re: Easy Pay Payment Question

Beth-QVC — Wed, 03 Jun 2020 18:48:38 GMT

@mimy13

Please send me an email to QVCSocialTeam@qvc.com and I will put all your easy pays through at once and it will pay them within 24 hours.

Beth QVC

Re: Easy Pay Payment Question

Nitefall — Thu, 04 Jun 2020 00:10:40 GMT

Now that QVC owns HSN they should switch over to the same easy pay or accounting format HSN has, much easier to read than QVC easier to tell what easy pay you are on and very much user friendly than QVC. It almost seems that QVC wants to keep you in the dark (and it's working) on what easy pay your're actually on!

Please do yourself a favor and check out HSN, I'm actually buying more from HSN and one of the reasons their billing is much easier to follow.