topic Re: CUSTOMER SERVICE in Customer Care

CUSTOMER SERVICE

weezer111 — Sun, 31 May 2020 01:04:40 GMT

MY PETER THOMAS ROTH SKIN CARE DELIVERY HAS BEEN ALL OVER THE EAST COAST. IT WILL BE SENT BACK INSTANTLY IF IT EVER ARRIVES. HAVE NO USE FOR IT AT ALL ANYMORE.

Re: CUSTOMER SERVICE

FancyPhillyshopper — Sun, 31 May 2020 01:31:26 GMT

I just received an email notice from UPS that all shipments are being delayed due to the emergency situations across this country (protests, shut-downs, etc.).

Currently my city is in curfew.

Coming on top of the Covid situation, I am quite sympathetic to our front line shipping workers and postal employees and all the challenges they are facing!

My only hope is for my item to arrive safely SOMEDAY, as there is no need for any non-necessity to be a priority in my life.

I pray for the health and safety of all my fellow citizens and thank all those working in unbelievable circumstances.

Re: CUSTOMER SERVICE

itsmagic — Sun, 31 May 2020 01:35:38 GMT

I saw on the news a UPS truck being looted I think in California.

Re: CUSTOMER SERVICE

May5 — Sun, 31 May 2020 03:08:14 GMT

We might as well face it, not only are we mostly stuck at home but our deliveries are not going to be coming as we would like. Makes me sad that our world is so messed up. How did we get like this?

Re: CUSTOMER SERVICE

GenXmuse — Sun, 31 May 2020 04:14:38 GMT

Why do you have no use for it? Did you buy it somewhere else?

Re: CUSTOMER SERVICE

spursfan2 — Sun, 31 May 2020 05:38:42 GMT

Ok, if we are now adding riots to the list of reasons orders are "in process" for a month and counting than it would only be good business to allow customers to cancel orders if they wish to.

Re: CUSTOMER SERVICE

Pook — Sun, 31 May 2020 09:43:34 GMT

Most complaints about shipping seem to be impulse buying. When I order something I want or need I am willing to wait for it to come. I have not had much of a delay with orders here. In fact on 05-26 I ordered a fan and it came yesterday.

Re: CUSTOMER SERVICE

weezer111 — Sun, 31 May 2020 13:08:57 GMT

My item was for a birthday gift for my mother, who loves anything PTR. Had to purchase at Blue Mercury with their curbside pick up. Cost more but needed it for today. I doubt I will ever see my QVC order. It has been sent all over the place.

Re: CUSTOMER SERVICE

HipsterGranny — Sun, 31 May 2020 13:56:32 GMT

I have 8 orders the oldest are close to a month ago and the newest 2 weeks ago and I have yet to receive any of them.