topic Backorder? Waitlist? in Customer Care

Backorder? Waitlist?

spursfan2 — Sat, 30 May 2020 01:52:31 GMT

In light of recent personal experience and the experiences of my fellow posters I am deeply concerned about only one particular item for which I have received an email advising me of a delay. Can I be told if item #382337 is back ordered, wait listed or just briefly delayed? There is a reason this purchase is very important and if it is going to be delayed as my May 7th & 8th Anybody purchases I will have to try to find this item elsewhere to receive it in less than 30 days. Thank you for whatever information can be provided.

Re: Backorder? Waitlist?

Beth-QVC — Sat, 30 May 2020 01:56:40 GMT

@spursfan2

At this time the crossbody is delayed - I would say by about a week.

Beth QVC

Re: Backorder? Waitlist?

spursfan2 — Sat, 30 May 2020 02:01:32 GMT

One more thing...Item #A376036 sat at a post office 8 miles away from me for over 2 weeks. QVC was kind enough to send out a replacement PROMPTLY and @ no charge and now the original arrived today! I will keep and pay for both items. Is it possible to receive the replacement @ the same charge & number of ez-pays as I paid for the original item?

Re: Backorder? Waitlist?

Beth-QVC — Sat, 30 May 2020 02:07:00 GMT

@spursfan2

I have submitted the request for you to be billed at original price and easy pays. This may take up to 5 to 7 days to alter.

Beth QVC