topic Order still in process in Customer Care

Order still in process

beherenow123 — Fri, 29 May 2020 18:41:40 GMT

@Beth-QVC Would you check the status of Order? It still hasn't moved from in process since May 14, and now that item in that color is sold out. It looks like it is stuck in the system. Would you check that again for me? Thank you!

Re: Order still in process

Beth-QVC — Fri, 29 May 2020 18:40:50 GMT

@beherenow123

I am sorry but your order has now gone to backorder. I will continue to monitor this order.

Beth QVC

Re: Order still in process

beherenow123 — Fri, 29 May 2020 19:36:03 GMT

Thank you!