topic Re: JOCKEY TSV (RETURN OR EXCHANGE) in Customer Care

JOCKEY TSV (RETURN OR EXCHANGE)

ScrapHappy — Mon, 25 May 2020 14:21:16 GMT

I purchased the Jockey TSV (molded) and it's too smal. Should I return or exchange it? I noticed on line it's not available anymore.

Re: JOCKEY TSV (RETURN OR EXCHANGE)

queendiva — Mon, 25 May 2020 14:47:17 GMT

You could email CS, but if the item is no longer available I don't think you can exchange it. The TSV is probably shipped direct from Jockey and I am guessing that QVC has no inventory for it.

Re: JOCKEY TSV (RETURN OR EXCHANGE)

Love my grandkids — Mon, 25 May 2020 15:28:12 GMT

@ScrapHappy I would just return it. Try ordering directly from Jockey, they are always have good sales online.

Re: JOCKEY TSV (RETURN OR EXCHANGE)

Kachina624 — Mon, 25 May 2020 16:20:00 GMT

@ScrapHappy Of course you can't exchange it if they are no longer available.

Re: JOCKEY TSV (RETURN OR EXCHANGE)

sunshine45 — Mon, 25 May 2020 17:31:13 GMT

the advantage to doing an exchange (even if nothing is available at this time) is that you get a full refund, even if they dont have the size/color you need.

Re: JOCKEY TSV (RETURN OR EXCHANGE)

Gorgf — Tue, 26 May 2020 19:31:38 GMT

I am still waitng to receive the shipment. Very very slow. I have worn them before so know they will be fine if I ever receive it? It should soon.