topic Unauthorized Charges in Customer Care

Unauthorized Charges

ebynum — Fri, 22 May 2020 19:52:35 GMT

I know this sounds silly that I'm just now noticing this, but I have been charged a monthly charge of $32.66 since December 2019 - sounds like an easy pay charge but I haven't placed any orders since January of 2019. Of course with everything going on I can't get in touch with anyone in customer service. Anyone else on here had any issues like this? Has QVC had any type of known private information leaked? I'm wondering if someone else has just gotten my card information.

Re: Unauthorized Charges

Beth-QVC — Fri, 22 May 2020 19:58:49 GMT

@ebynum

you purchased apple airpods on 6 easy pays and the purchase date was 12/08/2019.

Hope that helps!

Beth QVC

Re: Unauthorized Charges

Love my grandkids — Fri, 22 May 2020 20:16:33 GMT

@ebynum Glad Beth was able to help but in the future you should keep a closer eye on your finances.

Re: Unauthorized Charges

grandma2pkmh — Fri, 22 May 2020 21:22:17 GMT

@ebynum It happens to a lot of us. Things just slip our minds.

Re: Unauthorized Charges

rms1954 — Fri, 22 May 2020 21:58:57 GMT

All one would need do is log into their QVC account and look.

Re: Unauthorized Charges

Sage04 — Fri, 22 May 2020 22:11:55 GMT

@rms1954 QVC also sends me emails at the begining of each month about my Easy Pays, but I check my QVC acc instead.