topic Re: Auto Delivery Plans in Customer Care

Auto Delivery Plans

Hoping for the best — Sun, 03 May 2020 22:16:26 GMT

Has anyone noticed that QVC seems to be canceling some auto delivery plans on customers before the program has expired. Maybe it's just me but lately some of my plans have been canceled without notice and not by me.

Re: Auto Delivery Plans

ajsidney12 — Sun, 03 May 2020 22:20:24 GMT

I only had one cancelled from Dr Denese, a neck cream. My IT tightline is still coming on schedule. I pushed a lot of mine anyways for finiancial reasons and not knowing what the impact would be. I had the neck cream for almost three yrs, so I am not that bummed about it. She probably has a new one coming out or they are not making it anymore.

Re: Auto Delivery Plans

Beth-QVC — Sun, 03 May 2020 22:21:34 GMT

@Hoping for the best

I do see one of your auto delivery plans that expired on 4/29. If you would like me to investigate other plans, please send me an email to QVCSocialTeam@qvc.com and I would be happy to check it out.

Beth QVC

Re: Auto Delivery Plans

World Traveler — Sun, 03 May 2020 22:28:09 GMT

Have not had a single problem with my auto-delivery plans. They all come right when they are supposed to. Nothing has been cancelled with mine, and I have several.