topic Re: Help...Accidental Cancel in Customer Care

Help...Accidental Cancel

angel8 — Fri, 01 May 2020 00:51:55 GMT

Early this morning I accidentally canceled the Lug S/2 12oz& 16 oz water bottles (red). It was in processing. The black bloom is still on waitlist . I sent an email to ask for the order to be reinstated, but never heard back and I notice the order was cancelled. '

Can this be reinstated? I'm a gold star QVC customer! Lol Thank you!

Re: Help...Accidental Cancel

I am still oxox — Fri, 01 May 2020 01:29:43 GMT

@angel8

What in the world is a Gold Star Customer, never heard of such a thing, is it something you made up

Re: Help...Accidental Cancel

angel8 — Fri, 01 May 2020 01:37:46 GMT

Geesh, just trying to be humorous!

Re: Help...Accidental Cancel

Silver Fox1 — Fri, 01 May 2020 01:58:09 GMT

@angel8 you were

Re: Help...Accidental Cancel

Melvin-QVC — Fri, 01 May 2020 02:18:59 GMT

@angel8 wrote:

Early this morning I accidentally canceled the Lug S/2 12oz& 16 oz water bottles (red). It was in processing. The black bloom is still on waitlist . I sent an email to ask for the order to be reinstated, but never heard back and I notice the order was cancelled. '

Can this be reinstated? I'm a gold star QVC customer! Lol Thank you!

@angel8 Please send an email to QVCSocialTeam@qvc.com and we'll be happy to help.

Re: Help...Accidental Cancel

Sage04 — Fri, 01 May 2020 03:08:34 GMT

@I am still oxox you made me laugh

Re: Help...Accidental Cancel

Sage04 — Fri, 01 May 2020 03:10:55 GMT

@angel8 you really are a Gold star QVC Customer. You were able to cancel. Wow. How did you do it? lol

Re: Help...Accidental Cancel

Desertdi — Fri, 01 May 2020 10:09:39 GMT

Wasn't it possible to place another order?

Re: Help...Accidental Cancel

angel8 — Fri, 01 May 2020 12:20:10 GMT

Hi Sage04,

Thank you for your support! I accidentally hit cancel and it stated that they would try, it no promises since it was in process. I didn't mean to cancel it, though. I emailed QVC so fingers crossed!

Re: Help...Accidental Cancel

angel8 — Fri, 01 May 2020 12:21:38 GMT

Hi desertDi,

The color that I had waitlisted isn't in stock. My order was in processing and I touched it by accident.