topic Re: Canceled order while processing in Customer Care

Canceled order while processing

oceanicblush — Fri, 17 Apr 2020 22:38:59 GMT

I recently cancelled an order while still “processing” when can I expect a refund ?

***edited to remove personal information. (order number)

Re: Canceled order while processing

Barbara-QVC — Fri, 17 Apr 2020 22:40:27 GMT

@oceanicblush wrote:

I recently cancelled an order while still “processing” when can I expect a refund ?

***edited to remove personal information. (order number)

@oceanicblush

I apologize for any misunderstanding. The amount you are seeing is just an authorization, and not an actual charge. The authorization will be automatically removed by your financial institution. The timeframe is dependent on your bank’s policy. I’m sorry for any inconvenience and hope this information is helpful.

Barb

Customer Care

Re: Canceled order while processing

RealtyGal2 — Sat, 18 Apr 2020 09:36:23 GMT

@oceanicblush wrote:
I recently cancelled an order while still “processing” when can I expect a refund ?

***edited to remove personal information. (order number)

QVC does not actually charge you until they ship the item.

Re: Canceled order while processing

Anonymous032819 — Sat, 18 Apr 2020 15:43:15 GMT

Barbara is correct, you are only charged when the item actually ships, and until then, the charge is only pending, and your bank determines when that charge falls off.