topic Re: Moderator Question Please in Customer Care

Moderator Question Please

Reconnaissant — Sun, 05 Apr 2020 17:39:51 GMT

The TSV isn’t shown as sold out yet it comes up as currently unavailable.

Is it a glitch in the system or is it sold out?

Re: Moderator Question Please

sunshine45 — Sun, 05 Apr 2020 17:46:30 GMT

i am able to add it to my cart @Reconnaissant . see if this link works for you.

https://www.qvc.com/RAYCOP-RN-Handheld-UV-Allergen-Vacuum-and-Fabric-Sanitizer.product.V37196.html?sc=PRODFEED

Re: Moderator Question Please

Kim-QVC — Sun, 05 Apr 2020 17:48:45 GMT

@Reconnaissant wrote:

The TSV isn’t shown as sold out yet it comes up as currently unavailable.

Is it a glitch in the system or is it sold out?

Hi @Reconnaissant thank you for the heads up. I have opened a service request to have this fixed. We appreciate you, shopping and posting with us today. Kim

Re: Moderator Question Please

Reconnaissant — Sun, 05 Apr 2020 17:55:03 GMT

@Kim-QVC

I was able to order using @sunshine45 link

Kim, the easy pay didn’t show in the total. Would you check that for me and correct it?

Thanks @Kim-QVC @sunshine45

Re: Moderator Question Please

Reconnaissant — Sun, 05 Apr 2020 18:08:31 GMT

@Kim-QVC

I’ll check later for your response about the EZ pays.

Thanks

Re: Moderator Question Please

Kim-QVC — Sun, 05 Apr 2020 18:09:44 GMT

@Reconnaissant wrote:

@Kim-QVC

I was able to order using @sunshine45 link

Kim, the easy pay didn’t show in the total. Would you check that for me and correct it?

Thanks @Kim-QVC @sunshine45

Hi @Reconnaissant yes thank you! Your order is good EZ Pays applied - we appreciate your help today and for shopping with us. They closed my request as it was a duplicate request and was being addressed. Take care - stay safe and well ~Kim