topic Return question in Customer Care

Return question

Laura F — Sun, 29 Mar 2020 18:41:14 GMT

I mailed a return on 3-17 and it still isn’t showing returned nor is the Qvc tracking number updating, could someone let me know if a return from order was received? Thanks!

Re: Return question

Kachina624 — Sun, 29 Mar 2020 18:24:19 GMT

@Laura F Acknowledgment and credit for returns at QVC are very slow.

Re: Return question

KingstonsMom — Sun, 29 Mar 2020 18:43:14 GMT

@Laura F

Welcome to the forums!

Just so you know, you need to edit your post to delete your order number, QVC considers it 'identifying information', which is against the community standards.

You can always email the Mods at qvcsocialteam@qvc.com with your order info and they're great at responding quickly and solving order problems.

You can also leave your post here, just delete your order number, but I get quicker response when I email them.

Re: Return question

Beth-QVC — Sun, 29 Mar 2020 18:43:30 GMT

@Laura F

I see that we received your return and I will process the refund. May I ask what is the reason for the return?

Beth QVC

Re: Return question

Laura F — Sun, 29 Mar 2020 18:50:04 GMT

Thank you so much! It just wasn’t flattering on me.

Re: Return question

Laura F — Sun, 29 Mar 2020 18:51:44 GMT

@KingstonsMom thanks! Sorry about that!

Re: Return question

Beth-QVC — Sun, 29 Mar 2020 18:56:36 GMT

@Laura F

All done! Thank you for shopping with us!

Beth QVC

Re: Return question

KingstonsMom — Sun, 29 Mar 2020 19:05:05 GMT

@Laura F wrote:
@KingstonsMomthanks! Sorry about that!

@Laura F

No need to be sorry, I was just trying to help you learn the ropes around here, LOL!