topic Re: Price Adjustment - Moderator Needed in Customer Care

Price Adjustment - Moderator Needed

BBs Mom — Fri, 27 Mar 2020 19:51:05 GMT

I purchased Joan Rivers floral print dress (A351440) on 2/29 for $69.75. It is now $48.83. I would like to get a price adjustment please. I am unable to get through on phone it is dropping my call.

Thank you for your assistance.

Re: Price Adjustment - Moderator Needed

Barbara-QVC — Fri, 27 Mar 2020 20:03:04 GMT

@BBs Mom wrote:

I purchased Joan Rivers floral print dress (A351440) on 2/29 for $69.75. It is now $48.83. I would like to get a price adjustment please. I am unable to get through on phone it is dropping my call.

Thank you for your assistance.

Hi @BBs Mom

Welcome to our Community Forums! I have issued a credit of $22.44 back to your Visa for the price difference on the dress.

Have a great weekend!

Barb

Customer Care

Re: Price Adjustment - Moderator Needed

BBs Mom — Fri, 27 Mar 2020 20:57:54 GMT

Barbara-QVC

Thank you!!!

Re: Price Adjustment - Moderator Needed

Ttownlady — Fri, 27 Mar 2020 21:51:40 GMT

I cannot get thru customer service got hung up on and is no live chat today?

I need a price adjustmetn please for an order placed early March fix your customer service lines please

It was for my wallet purchased it is now reduced today $62.30 Thank you

Re: Price Adjustment - Moderator Needed

Beth-QVC — Fri, 27 Mar 2020 22:44:30 GMT

@Ttownlady

I have checked on your refund for the wallet and it has already been actionned by a customer service representative.

Beth QVC

Re: Price Adjustment - Moderator Needed

HiLo — Fri, 27 Mar 2020 23:28:05 GMT

I too have tried multiple times to get through to customer service but with no response. I am requesting a refund in the difference of the amount I paid for item A374056, ordered on 3/16 for $56.00 and the reduced price today of $39.20. There seems to be no other way of getting my request through other than on this forum so would appreciate your consideration on this matter.

Re: Price Adjustment - Moderator Needed

Barbara-QVC — Fri, 27 Mar 2020 23:26:39 GMT

@HiLo wrote:

I too have tried multiple times to get through to customer service but with no response. I am requesting a refund in the difference of the amount I paid for item A374056, ordered on 3/16 for $56.00 and the reduced price today of $39.20. There seems to be no other way of getting my request through other than on this forum so would appreciate your considersation on this matter.

Hi @HiLo,

I have refunded $17.80 to your Visa for the price difference on the Susan Graver Top.

Barb

Customer Care

Re: Price Adjustment - Moderator Needed

HiLo — Fri, 27 Mar 2020 23:32:46 GMT

Thank you Barb for your attention to my request.

Re: Price Adjustment - Moderator Needed

Ttownlady — Sat, 28 Mar 2020 01:25:16 GMT

Thank you Beth